Kia Roadside Assistance

As a valued Kia owner, you have access to our Extra Care Roadside Assistance Program. Available 24 hours a day, 7 days a week from anywhere in Canada or continental United States by dialing:

ROADSIDE ASSISTANCE: 1-866-444-KIA1 (5421)

Coverage includes:

  • Mechanical Breakdown Tow
  • Emergency Battery Boost
  • Winching/Extrication
  • Tire Change
  • Gas Delivery
  • Lock Out Service
  • Trip Interruption Services
Engine Service

For the first 60 Months or 100,000 km, whichever occurs first. The program covers the vehicle registered, regardless of who is driving the vehicle. Kia’s Roadside Assistance claim reimbursement requests should be submitted to the following address:

Kia Roadside Assistance
Attention: Claims Department
P.O. Box 190
Richmond Hill, ON
L4B 4R5
Tel: 1-866-444-KIA1 (5421)

Contact Us

For any further information regarding our Roadside Assistance program, please contact our Customer Experience Department toll free at 1-877-542-2886 or visit our Contact page.

Roadside Assistance Claim Form
Click here for our roadside assistance claim form PDF

First Responders Guide
Optima Hybrid First Responders Guide PDF